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Human Development for Staff involved in Institutions from Tertiary Health Care: Health Services and Labor Welfare. Medellin, Colombia, 2007 Imprimir E-mail

HUMAN DEVELOPMENT FOR STAFF INVOLVED IN INSTITUTIONS FROM TERTIARY HEALTH CARE: HEALTH SERVICES AND LABOR WELFARE MEDELLIN, COLOMBIA, 2007

Gladys Irene Arboleda Posada
Universidad de Antioquia
Facultad Nacional de Salud Pública
Calle 62 - No 52-59 - Oficina 310 - Medellín - Colombia
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SUMMARY

The study describes the conditions of human development according to labor welfare
and satisfaction with healthcare services from staff employed with an indefinite term contract
before January 1997 in health institutions of tertiary care in the city of Medellin (Colombia). It
was performed a cross-sectional study designed to measure these components of human
development through surveys applied on the staff with the described conditions, without any
difference of academic, socioeconomic status or type of position. It was included a population of
1622 persons from five institutions, with a final sample of 242.
Among the key findings is highlighted the high degree of staff satisfaction related to
received in healthcare services for both, the worker and their beneficiaries; as well as the supply
of medicines and diagnostic aids; besides the satisfaction with the work performed in the
company and the feeling of being useful and important to it, they find out it is difficult to have
promotions by merit and recognition for their work. As factors to strengthen in these institutions
are the establishing clear policies for promotion and recognition.

KEY WORDS: Human Development; Health Services; Labor Welfare; Job Satisfaction; Health Workers.

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