The Construction Process and Application of a Quality-Innovation Relationship Model
Keywords:
Quality, Innovation, Agricultural machineryAbstract
This paper describes the construction and application of a relationship model between the quality and innovation variables in the context of the agricultural machinery industry in Mexico. The model allows the degree of maturity of each of the variables to be weighted, assigning a value to each component and element to analyze their relationship. Thus, the construction process is presented in four stages and its application in an agricultural machinery manufacturing company located in Mexico. It shows that quality positively but indirectly affects innovation, through the strengthening of the intermediate variable that drives innovation. Furthermore, it suggests that quality promotes incremental rather than radical innovation, by driving rational innovation, in which companies can ensure commercial viability. Finally, the limitations of the work are exposed in the work and its validation through the application in other industries and contexts is suggested.References
Abrahamson, E. (1996). Management fashion. Academy of Management Review, 21(1), 254–285. https://doi.org/10.5465/AMR.1996.9602161572
Christensen, C. M. (1997). The Innovator’s Dilemma. Harvard Business School Press. Boston, MA.
Dean Jr, J. W., & Bowen, D. E. (1994). Management theory and total quality: improving research and practice through theory development. Academy of Management Review, 19(3), 392–418.
Deming, W. E., & Medina, J. N. (1989). Calidad, productividad y competitividad: la salida de la crisis. Ediciones Díaz de Santos.
Glynn, M. A. (1996). Innovative genius: A framework for relating individual and organizational intelligences to innovation. Academy of Management Review, 21(4), 1081–1111.
Gottfredson, M., Schaubert, S., & Saenz, H. (2008). The New Leader’s Guide to Diagnosing the Business. Harvart Business Review.
Gotzamani, K. D., & Tsiotras, G. D. (2002). The true motives behind ISO 9000 certification. International Journal of Quality & Reliability Management.
Grint, K. (1997). TQM, BPR, JIT, BSCs and TLAs: managerial waves or drownings? Management Decision, 35(10), 731–738. https://doi.org/10.1108/00251749710192048
Grossman, G. M., & Helpman, E. (1991). Quality ladders in the theory of growth. The Review of Economic Studies, 58(1), 43–61.
Hitt, M., Ireland, R. D., Hoskisson, R., Benjamín, E., & Fincowsky, F. (2008). Administración estratégica. Competitividad y globalización.
ISO TC/176. (2015). ISO 9001:2015 Sistemas de gestión de la calidad - Requisitos.
Kanji, G. K. (1996). Can total quality management help innovation? Total Quality Management, 7(1), 3–10.
Kanter, R. M. (1983). The change masters: innovation for productivity in the American mode. Simon and schuster.
Klette, T. J., & Griliches, Z. (1997). Empirical Patterns of Firm Growth and R&D Investment: A Quality Ladder Model Interpretation. In 26 S. https://doi.org/10.3386/w5945
Liao, S. H., Chang, W. J., & Wu, C. C. (2010). Exploring TQM-innovation relationship in continuing education: A system architecture and propositions. Total Quality Management and Business Excellence, 21(11), 1121–1139. https://doi.org/10.1080/14783363.2010.529330
Munch, L. (2016). Técnicas y procedimientos para la mejora continua. Trillas.
OCDE. (2018). Oslo manual 2018: guidelines for collecting and interpreting innovation data on innovation.
Perdomo-Ortiz, J., González-Benito, J., & Galende, J. (2009a). An analysis of the relationship between total quality management-based human resource management practices and innovation. International Journal of Human Resource Management, 20(5), 1191–1218. https://doi.org/10.1080/09585190902850372
Perdomo-Ortiz, J., González-Benito, J., & Galende, J. (2009b). The intervening effect of business innovation capability on the relationship between Total Quality Management and technological innovation. International Journal of Production Research, 47(18), 5087–5107. https://doi.org/10.1080/00207540802070934
Prajogo, D. I., & Sohal, A. S. (2003). The relationship between TQM practices, quality performance, and innovation performance: An empirical examination. International Journal of Quality and Reliability Management, 20(8), 901–918. https://doi.org/10.1108/02656710310493625
Roffe, I. (1999). Innovation and creativity in organisations: a review of the implications for training and development. Journal of European Industrial Training.
Saloner, G., Shepard, A., & Podolny, J. (2005a). Administración estratégica en un entorno dinámico. In Administración Estratégica.
Saloner, G., Shepard, A., & Podolny, J. (2005b). Estrategia de negocios. In Administración Estratégica.
San Miguel, P. A. (2007). Calidad. Editorial Paraninfo.
Schumpeter, J. (1967). Teoría del desenvolvimiento economico: una investigación sobre ganancias, capital, credito, interes y ciclo economico.
Secretaría de Economía. (2020). Proyecto de Ley de Infraestructura de la Calidad.
Tang, H. K. (1998). An inventory of organizational innovativeness. Technovation, 19(1), 41–51.
Terziovski, M., & Guerrero, J. L. (2014). ISO 9000 quality system certification and its impact on product and process innovation performance. International Journal of Production Economics. https://doi.org/10.1016/j.ijpe.2014.08.011
Thomas, P. (2003). The recontextualization of management: A discourse-based approach to analysing the development of management thinking. Journal of Management Studies, 40(4), 775–801. https://doi.org/10.1111/1467-6486.00360
Thompson, A. A., Gamble, J. E., & Peteraf, M. A. (2012). Administración estratégica - Teoría y casos (18va. edic). Mc GRAW-HILL.
Wheelen, T., & Hunger, D. (2007). Administración Estratégica y Política de Negocios Conceptos y Casos.
Zeng, J., Anh Phan, C., & Matsui, Y. (2015). The impact of hard and soft quality management on quality and innovation performance: An empirical study. International Journal of Production Economics, 162, 216–226. https://doi.org/10.1016/j.ijpe.2014.07.006
Zeng, J., Zhang, W., Matsui, Y., & Zhao, X. (2017). The impact of organizational context on hard and soft quality management and innovation performance. International Journal of Production Economics, 185, 240–251. https://doi.org/10.1016/j.ijpe.2016.12.031
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 David Arturo Reyes Chacon, Gibrán Rivera González, Alma Velia Ayala Garay
The works published in this magazine are under the Creative Commons Attribution-NonCommercial 2.5 Argentina license.
Important: The author is the owner of the rights to exploit the contents of the article of his authorship.
You are free to:
Share — copy and redistribute the material in any medium or format.
Adapt — remix, transform and build from the material.
The licensor cannot revoke these liberties as long as you follow the terms of the license.
Under the following terms:
Attribution - You must give appropriate credit, provide a link to the license, and indicate if any changes have been made. You may do so in any reasonable way, but not in a way that suggests that you or your use is endorsed by the licensor.
Non-Commercial - You may not use the material for commercial purposes.
There are no additional restrictions - You cannot apply legal terms or technological measures that legally restrict others to make any use permitted by the license.